Official
The joint institution of the public broadcasters that collects the broadcasting fee (Rundfunkbeitrag). The rule is one dwelling, one fee: a household pays once, however many people live there. In 2026 the fee is €18.36…
Local services in Berlin
Real offices, advice centres and organisations in Berlin that help newcomers — with languages, costs and official sources.
Other services
10 results
Other services
Berlin public-service number 115 (Bürgertelefon)
Official
Berlin's central phone line for questions about public administration. It explains which office is responsible, which documents you need and what a service costs, and it can book appointments at Berlin offices,…
Other services
Deutsche Rentenversicherung Berlin-Brandenburg
Official
The regional branch of the statutory pension insurance for Berlin and Brandenburg. It gives information and advice on your pension account and pension matters and takes applications. The free service line is open…
Other services
Familienportal Berlin (family portal)
Official - Free
The Berlin Senate's information portal for families, covering pregnancy, childcare, school, parenting, money, health and disability, organised by children's age and family situation. It links to the Kita-Navigator, the…
- German, English, Arabic, Polish, Russian, Turkish, Ukrainian, Vietnamese
Official
If you start a trade or commercial business (Gewerbe) in Berlin, register it with the public order office (Ordnungsamt) of the district where the business is based when you start. Liberal professions such as doctors,…
Other services
Polizei Berlin – Internetwache (online police station)
Official - Free
The Berlin police's online station lets you file a criminal complaint (Anzeige), add information to an existing report, send tips, ask questions, register an assembly or submit a complaint or praise without going to a…
Official - Free
District housing offices issue the housing entitlement certificate (Wohnberechtigungsschein, WBS) needed to rent subsidised social housing, and process housing benefit (Wohngeld). Apply to the office of the district…
Official
If you move your residence to Germany from outside the EU, household goods, private vehicles and household supplies can usually be imported free of duty as relocation goods (Übersiedlungsgut), declared with form 0350;…
- German, English
Other services
Opferhilfe Berlin (victim and witness support)
Non-profit - Free
Professional, confidential and free counselling for victims and witnesses of crime and their relatives, whatever the offence, age, gender or origin. Counsellors help you stabilise after the crime, explain police and…
- German
- Mitte
Other services
WEISSER RING Berlin (support for crime victims)
Non-profit - Free
A nationwide victims' support organisation with local contacts covering all 12 Berlin districts. Volunteers listen, help with practical matters, accompany you through police and court proceedings, explain your rights…
- German