Real offices, advice centres and organisations in Hamburg that help newcomers — with languages, costs and official sources.
35 results
Employment agencies
Hamburg's employment agency: job search and career advice, registering as a job seeker or as unemployed, unemployment benefit (Arbeitslosengeld) and the career information centre. In-person visits are by appointment…
Immigration authorities
The naturalisation department of the Office for Migration at the Authority for the Interior and Sport is responsible for all naturalisation applications in Hamburg. You can apply online; the city recommends running its…
The out-of-hours medical service of the Association of Statutory Health Insurance Physicians in Hamburg (KV Hamburg). Call 116117 day or night when your own practice is closed and you need a doctor but it is not…
Integration courses
Map-based search of the Federal Office for Migration and Refugees (BAMF). Enter your address to see integration course providers and course locations nearby, narrow the results by course type, and find migration…
Health services
The official search for practices that treat people with statutory health insurance, including all of Berlin. Enter a postcode or district, choose a specialty (family doctor, gynaecologist, paediatrician,…
Language schools
Free German courses online from Germany's international broadcaster Deutsche Welle, from A1 to C1, with a placement test, the beginners' video course Nicos Weg, vocabulary trainers, grammar pages and short news texts…
Tax offices
Hamburg has several regional tax offices; which one is responsible usually depends on your home address when you file your return. The tax offices' pages list which neighbourhoods each office covers, and the Hamburg…
A phone line for adults living in Hamburg who are in an acute mental health crisis, for people with a mental illness and for relatives worried about someone. It covers the evenings, nights, weekends and holidays when…
Immigration authorities
Local immigration offices for people with a lawful residence status (residence or settlement permit, visa, visa-free entry, EU citizens and their families). Only the office for your district of residence handles your…
Registration offices
Hamburg's local customer service centres for residents (formerly called Kundenzentren). They register your address (Anmeldung), issue registration certificates, ID cards and passports, and handle some other services.…
Immigration authorities
Central contact point for people moving to Hamburg for work, and for employers. Its team for professionals (part of the Amt für Migration) handles first residence permits after entry for training, study, employment and…
Migration counselling
The federal information hotline run jointly by the Federal Office for Migration and Refugees and the Federal Employment Agency. Advisers answer questions in German and English on recognition of foreign qualifications,…
The transport association for Hamburg and the surrounding region. A single fare system covers the U-Bahn, S-Bahn, buses, regional trains and HADAG harbour ferries. Its website and the hvv switch app offer the journey…
Employment agencies
Hamburg's job centre, run jointly by the Federal Employment Agency and the city, for people who need basic income support (Grundsicherung/Bürgergeld) and help finding work. Applications and messages can be submitted…
The childcare departments of Hamburg's seven district offices issue the Kita voucher (Kita-Gutschein) that you need for a place in a day-care centre or with a childminder. From age one until school, every child is…
Driving licence
Hamburg's driving licence authority. If you hold a licence from outside the EU/EEA, you must convert it within six months (185 days) of entering Germany. Book an appointment through the LBV booking portal (category…
Hamburg's public legal advice and conciliation service for people with low income and assets who are registered in Hamburg (for advice on a job or training in Hamburg you may live elsewhere). It advises on many areas of…
Statutory-insured patients need no referral for psychotherapy. Start with a first consultation (psychotherapeutische Sprechstunde), booked directly with a practice, by calling 116117 or online. If treatment is needed…
Hamburg's municipal waste company: bin collection, 12 recycling centres (Recyclinghöfe), bulky waste collection (from €35 for up to 8 m³ in 2026), hazardous waste, glass and textile containers, and street cleaning.…
Health services
Helps people with statutory health insurance get a doctor's or psychotherapist's appointment, usually within about four weeks (acute psychotherapy within two). Call 116117 on weekdays from 7:00 to 18:00 or book online…