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Local services in Berlin

Real offices, advice centres and organisations in Berlin that help newcomers — with languages, costs and official sources.

Emergency and crisis help

5 results

    • Official
    • Non-profit
    • Free

    For illness that is urgent but not life-threatening when practices are closed: evenings, nights, weekends and public holidays. Call 116117 (free from German lines, 24/7) to be assessed and told where to go; a doctor can…

    German
    • Official
    • Non-profit
    • Free

    Free, anonymous advice for women affected by any form of violence, around the clock, 365 days a year, under the short number 116 016. Relatives, friends and professionals can call too. All counsellors are women; they…

    German, English, Arabic, French, Russian, Turkish, Ukrainian, German Sign Language
  • Charité, Berlin's university hospital, runs emergency departments on three campuses: Mitte (Rudolf-Nissen-Haus, Philippstraße 10, 10117), Virchow-Klinikum in Wedding (Augustenburger Platz 1, 13353, including a…

    German, English
    • Non-profit
    • Free

    Phone advice if you think someone has swallowed, inhaled or touched something poisonous: medicines, cleaning products, plants, mushrooms, chemicals. Doctors and specialist staff at Charité explain symptoms, first steps…