Emergency and crisis help
Poison control Berlin-Brandenburg (Giftnotruf der Charité)
Non-profit Free
About this service
Phone advice if you think someone has swallowed, inhaled or touched something poisonous: medicines, cleaning products, plants, mushrooms, chemicals. Doctors and specialist staff at Charité explain symptoms, first steps and whether you need hospital treatment, 24 hours a day, 365 days a year. Free for callers in Berlin and Brandenburg. Have the product or packaging, the amount and the person's age and weight to hand. If the person is unconscious, has seizures or trouble breathing, call 112 first.
Giftnotruf poison poisoning Vergiftung children chemicals 24/7
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Sources
Last checked by our editors on 5 Oct 2026. Opening hours, appointments and fees change — please confirm on the official website before you go.
- Charité – Universitätsmedizin BerlinGiftnotruf der Charité
(Opens {{site}} in a new tab) Accessed 5 Oct 2026030 19240; 24 hours, 365 days; Berlin and Brandenburg; free for lay callers; part of the Institute of Clinical Pharmacology and Toxicology
- Senatsverwaltung für Wissenschaft, Gesundheit und Pflege BerlinOfficial sourceNotdienste und Notfallnummern
(Opens {{site}} in a new tab) Accessed 5 Oct 2026Giftnotruf (Tag und Nacht) (030) 19240