Local services in Sydney

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Confidential information, counselling and support service for domestic, family and sexual violence. In immediate danger call 000.

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Free English classes for eligible migrants and humanitarian entrants, including permanent residents and holders of eligible temporary visas, delivered by AMEP providers, with free childcare for children under school age…

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Issues tax file numbers, collects income tax and oversees the super guarantee. Most tasks are online through ATO online services in myGov. The individuals enquiries line takes calls from 8am to 6pm, Monday to Friday, on…

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The local council for central Sydney and nearby inner suburbs, responsible for services such as waste collection and libraries. Contact it online or by phone at any time, or book a 20-minute appointment at the Town Hall…

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Nine library branches across the City of Sydney, including Customs House (Circular Quay), Darling Square (Haymarket) and Glebe, with free wifi and computers and a collection to borrow from. Membership is free if you…

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The Australian Government department that grants visas and citizenship. Applications are made online in ImmiAccount, and visa holders can check their conditions in VEVO. For complex issues that the website does not…

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Free advice and help for employees and employers on pay, leave and workplace rights, including for migrant workers whatever their visa status; contacting it will not cancel your visa. Call the Infoline or, for help in…

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Free 24-hour health advice from a nurse by phone, to help you decide what care you need and where to get it. The healthdirect website also has a service finder for GPs and other health services, and a symptom checker.…

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Legal Aid NSW's free telephone service. Anyone with a legal problem in NSW can call; information officers give legal information and identify services in your area that can help. Open 9am to 5pm, Monday to Friday…

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Services Australia runs Medicare, Australia's public health insurance. Call the Medicare line for help with claims, enrolment, safety nets, a new card or general Medicare questions; it is open Monday to Friday 7am to…

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NSW Fair Trading holds rental bonds through Rental Bonds Online and answers questions, takes complaints and helps with disputes about residential tenancies, such as bonds, rent increases, repairs and termination…

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Poisons information for the public and health professionals, available 24/7 by phone. Call for advice straight away after a possible poisoning, bite or sting; do not wait for symptoms. In an emergency call 000.

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Number for non-urgent police assistance in NSW. For emergencies involving police, fire or ambulance call Triple Zero (000). To report information about crime, call Crime Stoppers on 1800 333 000.

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Emergency assistance during floods, storms and tsunamis in NSW. In a life-threatening emergency call Triple Zero (000).

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The NSW Government's one-stop service for transactions such as transferring an overseas driver licence to a NSW licence. You can contact it online, by phone during business hours or at a service centre. For language…

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Australian Government interpreting service. Call and ask to be connected through an interpreter to the organisation you need, such as the Fair Work Ombudsman or LawAccess NSW. TIS National also delivers the Free…

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Information on Sydney's metro, trains, buses, ferries and light rail, Opal cards and contactless payments, plus a trip planner. Call to ask a question, give feedback or report a safety and security concern on public…

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The Australian Government's employment service and jobs board. Any Australian can use it to search and apply for jobs and to find information on their pathway to employment.

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Community legal centre giving free immigration legal information, advice and casework to migrants experiencing vulnerability in New South Wales, with priority appointments for people experiencing domestic and family…

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Free, confidential legal information, advice and advocacy for tenants in public and private housing in selected inner Sydney suburbs; check your suburb on the Tenants' Union website. Phone lines are open Monday to…

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