Immigration authorities
Department of Home Affairs – Global Service Centre
Official
About this service
The Australian Government department that grants visas and citizenship. Applications are made online in ImmiAccount, and visa holders can check their conditions in VEVO. For complex issues that the website does not answer, the Global Service Centre takes phone calls Monday to Friday, 9am to 5pm local time; Monday is its busiest day. Have your identity documents ready.
Home Affairs visa ImmiAccount VEVO citizenship immigration
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Sources
Last checked by our editors on 8 Oct 2026. Opening hours, appointments and fees change — please confirm on the official website before you go.
- Department of Home AffairsOfficial sourceContact us by telephone
(Opens {{site}} in a new tab) Accessed 8 Oct 2026