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Consumer advice

NSW Fair Trading – renting and tenancy enquiries

  • Official
  • Free
Checked 8 Oct 2026

About this service

NSW Fair Trading holds rental bonds through Rental Bonds Online and answers questions, takes complaints and helps with disputes about residential tenancies, such as bonds, rent increases, repairs and termination notices. Its call centre is open Monday to Friday, 8:30am to 5pm.

  • NSW Fair Trading
  • renting
  • tenancy
  • bond
  • Rental Bonds Online
  • rent increase
  • complaint

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Sources

Last checked by our editors on 8 Oct 2026. Opening hours, appointments and fees change — please confirm on the official website before you go.

  1. NSW Government (NSW Fair Trading)Official source
    When and how rent can be increased (Get help from NSW Fair Trading) (Opens {{site}} in a new tab)
    Accessed 8 Oct 2026
  2. NSW Government (NSW Fair Trading)Official source
    Residential rental bonds (Opens {{site}} in a new tab)
    Accessed 8 Oct 2026

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