Real offices, advice centres and organisations in Madrid that help newcomers — with languages, costs and official sources.
29 results
Other services
A free and confidential Ministry of Equality service for all forms of violence against women: general information and immediate psychosocial support around the clock, legal advice from 8:00 to 22:00, in 53 languages by…
Mental health
A national Ministry of Health helpline for people with suicidal thoughts and for their families and friends. Professionals offer emotional support through active listening, recommend health services or transfer the call…
Emergency and crisis help
The single emergency number for medical emergencies, fire and rescue, public safety and civil protection. It is free and available 24 hours a day. In Barcelona it has replaced the former local police (092) and fire…
Catalonia's public employment service. Registering as a job seeker is free and voluntary (compulsory for people receiving unemployment benefits) and gives access to job offers, vocational training, career guidance and…
Health services
CatSalut is Catalonia's public health service: it issues the individual health card (TSI) to people registered in a Catalan municipality and organises primary care centres (CAP) and hospitals. Its 061 Salut Respon line,…
Employment agencies
The regional public employment service. Registering as a job seeker (free) gives access to all its services: job offers, guidance, training and, where applicable, unemployment benefits. Residents of the Community of…
The public primary care centres of the Community of Madrid. Your health centre issues your health card, assigns a family doctor or paediatrician (you can choose another) and books appointments with doctors, nurses,…
Other services
The Catalan Land Institute keeps the compulsory register of rental deposits. Landlords must lodge the tenant's deposit within two months of signing and give the tenant proof. At the end of the lease the landlord must…
Registration offices
Madrid City Council's network of 26 citizen service offices, where residents register in the padrón, change their address and carry out other municipal procedures. Padrón registrations in person need an appointment,…
Employment agencies
Madrid City Council's free employment agency. Its local offices and training schools offer career guidance, training (including digital skills), workshops and job offers, and it connects companies with candidates.
Immigration authorities
The central government's immigration office for the Community of Madrid, part of the Government Delegation. It decides residence applications such as family reunification, arraigo, cards for family members of Spanish…
Madrid City Council's network of 77 nursery schools for children under three, with its own annual admission call (4,131 places for 2026-2027, applications until 17 April 2026). The city also pays the beca infantil plus…
Consumer advice
Madrid City Council's consumer offices: one central office and one in each of the 21 districts. They give information on consumer rights, process complaints and reports against businesses, mediate between consumers and…
Migration counselling
One of Madrid City Council's two offices for immigrants. Free and by appointment, it gives general guidance on registration in the padrón, the health card, arraigo, renewals, family reunification, schooling, nationality…
Migration counselling
The second of Madrid City Council's offices for immigrants, with the same free services by appointment: guidance on the padrón, health card, residence procedures, schooling and nationality, Spanish courses, job…
Immigration authorities
The National Police's foreigners' documentation section in Madrid issues and delivers TIE residence cards and replaces lost or stolen ones, by appointment through the government's cita previa system. The Provincial…
Language schools
A public official language school in central Madrid with a Spanish for foreigners department, listed by the Community of Madrid's education service for people who want to learn Spanish in Madrid. Check the department's…
Language schools
A public official language school in central Madrid with a Spanish for foreigners department, listed by the Community of Madrid's education service for people who want to learn Spanish in Madrid. Check its Spanish…
A public official language school (Escuela Oficial de Idiomas) of the Community of Madrid with a Spanish for foreigners department, listed by the regional education service for people who want to learn Spanish in…
Other services
A free public programme of the Community of Madrid that connects available rental homes with people looking for one, including shared flats (Plan Alquila Comparte). It offers free advice and legal mediation to tenants…