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Registration offices

Línea Madrid citizen service offices (Oficinas de Atención a la Ciudadanía)

  • Official
Checked 8 Oct 2026

About this service

Madrid City Council's network of 26 citizen service offices, where residents register in the padrón, change their address and carry out other municipal procedures. Padrón registrations in person need an appointment, booked online, through the Línea Madrid chat or by phone on 010. The offices do not give information by phone; use 010 instead.

  • padrón
  • empadronamiento
  • cita previa
  • volante de empadronamiento
  • 010
  • Línea Madrid

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Sources

Last checked by our editors on 8 Oct 2026. Opening hours, appointments and fees change — please confirm on the official website before you go.

  1. Ayuntamiento de Madrid – Sede electrónicaOfficial source
    Oficinas de Atención a la Ciudadanía Línea Madrid (Opens {{site}} in a new tab)
    Accessed 8 Oct 2026

    26 offices; 010 information line.

  2. Ayuntamiento de Madrid – Sede electrónicaOfficial source
    Padrón Municipal. Empadronamiento (altas y cambios de domicilio) (Opens {{site}} in a new tab)
    Accessed 8 Oct 2026

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