Real offices, advice centres and organisations in Paris that help newcomers — with languages, costs and official sources.
6 results
Consumer advice
If a bank refuses to open an account for you, the Banque de France designates a bank that must open one with free basic services. You apply online in your personal space, at a Banque de France branch or by post, with…
Government service for individuals, businesses and public bodies affected by cyber incidents such as phishing, hacked accounts or fake shops. Its 17Cyber online assistance helps you diagnose the problem and gives advice…
Consumer advice
Free advice and help for consumers in France who have a dispute with a trader based in another EU country, Iceland or Norway, for example after an online purchase or a holiday booking. It is part of the ECC-Net network…
Consumer advice
Independent public authority that proposes amicable solutions to disputes with electricity and gas companies and informs consumers of their rights. Disputes are filed online through SOLLEN or by post. Its Energie-Info…
Consumer advice
State-labelled advice points, about 500 across France, run by associations, municipal social action centres and other local bodies. Open to everyone, they give free, confidential and personalised advice on managing a…
Consumer advice
Free public service of the consumer protection authority (DGCCRF) for reporting problems with a company: shop and online purchases, unwanted calls and door-to-door selling, renovation work, telecoms, banking and…