Real offices, advice centres and organisations in Amsterdam that help newcomers — with languages, costs and official sources.
6 results
Consumer advice
Consumer information service of the Authority for Consumers and Markets (ACM). It gives practical advice on your rights with energy, phone and internet contracts, subscriptions, cooling-off periods, guarantees and debt…
Consumer advice
Free, independent help when you have a complaint about a purchase or trip from a business in another EU country, Norway, Iceland or the United Kingdom, for example a foreign webshop or airline. It explains your rights,…
Consumer advice
Independent foundation that settles disputes between consumers and businesses when you cannot reach a solution with the provider yourself, through sector-specific committees (for example for energy, travel or home…
Consumer advice
National helpdesk where you can report fraud and suspicious emails and get advice on what to do next, for example after a rental or booking scam, phishing or identity fraud. It publishes current warnings about scams,…
Consumer advice
National entry point for questions and worries about money, from tight budgets to debts. You can call free of charge or chat, anonymously if you prefer; staff give tips or refer you to free help near you, such as…
Foundation for complaints and disputes about Dutch health insurance, which also answers general questions. Its English pages explain who must take out basic insurance, alternatives for people who are not obliged, the…