Consumer advice
European Consumer Centre Netherlands (ECC Nederland)
Official Non-profit Free
About this service
Free, independent help when you have a complaint about a purchase or trip from a business in another EU country, Norway, Iceland or the United Kingdom, for example a foreign webshop or airline. It explains your rights, gives personal advice and can help resolve the problem with the trader.
ECC European Consumer Centre cross-border purchase webshop consumer complaint EU
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Sources
Last checked by our editors on 7 Oct 2026. Opening hours, appointments and fees change — please confirm on the official website before you go.
- European Consumer Centre NetherlandsOfficial sourceFree Legal Help and Advice | ECC Netherlands
(Opens {{site}} in a new tab) Accessed 7 Oct 2026