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Guides for Germany

Practical guides checked against official sources. Filter by topic to find what you need next.

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Consumer rightsConsumer rights in Germany: withdrawal, cancellation, warranty and debt collectionYour key rights as a consumer in Germany in 2026: the 14-day withdrawal right and the new online withdrawal button, the cancellation button and limits on contract terms, warranty versus guarantee, the new right to repair, how to handle debt collection letters, and where to get advice.15 minutes to read; individual advice at the Verbraucherzentrale Berlin takes about 20 minutes
Consumer rightsGetting legal help in Germany, with Berlin contactsWhere to get legal advice when money is tight: free advice centres, legal advice aid (Beratungshilfe), legal aid for court cases (Prozesskostenhilfe), the courts' legal application offices, finding a lawyer, legal expenses insurance, and specialist help on residence, discrimination and consumer issues.An hour to find the right advice service; applying for Beratungshilfe usually takes one visit or letter to the local court.