Real offices, advice centres and organisations in Paris that help newcomers — with languages, costs and official sources.
56 results
Emergency and crisis help
National child protection line for children and teenagers at risk and for any adult worried about a child (relatives, neighbours, school staff). It is free from any phone, open every day around the clock, confidential,…
Mental health
Free national line, open 24/7, answered by health professionals trained in suicide prevention. Call if you are in distress or have suicidal thoughts, or if you are worried about someone else. In immediate danger, call…
Emergency and crisis help
Free and anonymous national line for women facing violence and for people around them, open 24/7. It listens, informs and refers, but does not handle emergencies: in danger, call 17 (police) or 112, or text 114. The…
Health services
The regional health authority. Its public guidance explains where to go when you need care: first your regular doctor (médecin traitant); if unavailable, a pharmacist, a health centre or multi-professional practice;…
Other services
The government's general information line on rights and procedures, run by the team behind Service-Public.fr. It answers questions on private-sector labour law, housing, legal and family matters, foreigners' law,…
Immigration authorities
The Interior Ministry's online platform for residence procedures. You use it to validate a long-stay visa that serves as a residence permit (VLS-TS) within three months of arrival and pay the tax online, and to apply…
Health services
The public hospital group of Paris and its region, with 38 hospitals open 24/7. Besides emergency and specialist care, hospitals host permanences d'accès aux soins de santé (PASS), units for people who need care but…
Consumer advice
If a bank refuses to open an account for you, the Banque de France designates a bank that must open one with free basic services. You apply online in your personal space, at a Banque de France branch or by post, with…
Family benefits
The Paris family benefits fund. It pays housing aid (APL, ALF, ALS), family benefits and other support, with applications made online in your CAF account. Its four Paris sites have opened on Wednesdays without an…
Education
The national agency for promoting French higher education and for services to international students. Its site has a searchable catalogue of programmes, explains application procedures that differ by situation and…
Employment agencies
Free, anonymous walk-in advice on careers, job search, training and career change, starting a business and labour law, at the Cité des sciences et de l'industrie. Job search and training advisers are available Tuesday…
The City of Paris runs adult courses, including French, in about forty schools across the city for people over 18. Modules last 20 to 180 hours and run September to February, February to June, over the full year or as…
Childcare search
Municipal crèches take children from about 2.5 months to 3 years. Apply from the 6th month of pregnancy to your arrondissement's town hall, online through the Paris Familles portal or in person, and confirm after the…
Health services
Municipal health centres with GPs, specialists, nurses, psychologists, gynaecology and family planning consultations, dieticians and social workers. They charge sector 1 fees with full third-party payment (tiers payant…
To enrol a child in a public nursery or primary school in Paris for the first time, after a move or when leaving a private school, register online with a Mon Paris account (linked to FranceConnect) or at your…
Legal advice
Ministry of Labour website that answers questions on private-sector labour law in plain language. It offers calculators for severance, mutually agreed termination and other payments, a gross-to-net salary simulator,…
Free conciliation body, with equal numbers of landlord and tenant representatives, for disputes about a main residence in Paris: deposits, service charges, inventories, repairs, decent housing, notice, and rent control.…
Health services
The Paris health insurance fund of the general scheme. It opens your rights to universal health protection (PUMa), handles your registration and social security number, issues the carte Vitale and reimburses medical…
Education
The public student services body for the Paris academy. It runs university residences (a student social file, DSE, is required for a scholarship or a room; part of the housing campaign is reserved for scholarship…
Government service for individuals, businesses and public bodies affected by cyber incidents such as phishing, hacked accounts or fake shops. Its 17Cyber online assistance helps you diagnose the problem and gives advice…