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Emergency and crisis help

INEM Poison Information Centre (CIAV)

  • Official
  • Free
Checked 8 Oct 2026

About this service

National poison information centre of the National Institute for Medical Emergency (INEM). Doctors specialised in toxicology answer 24 hours a day, 7 days a week, about medicines, household and industrial products, plants and animals. The call is free. If you cannot get through, call 112.

  • CIAV
  • INEM
  • antivenenos
  • intoxicação
  • poisoning
  • emergency

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Sources

Last checked by our editors on 8 Oct 2026. Opening hours, appointments and fees change — please confirm on the official website before you go.

  1. Instituto Nacional de Emergência Médica (INEM)Official source
    CIAV – Centro de Informação Antivenenos (Opens {{site}} in a new tab)
    Accessed 8 Oct 2026

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