Mental health
TelefonSeelsorge (crisis helpline)
Non-profit Free
About this service
Free, anonymous helpline for anyone who is struggling – loneliness, worries, grief, suicidal thoughts – day and night: 0800 111 0 111, 0800 111 0 222 or 116 123. Trained volunteers listen without judging. Chat and e-mail counselling are available on the website. Phone calls are in German only; the website's international page lists helplines in other languages (calls abroad cost money), and e-mail is an option if you write some German. In Berlin it is run by the church-based TelefonSeelsorge Berlin-Brandenburg.
TelefonSeelsorge helpline loneliness suicide prevention anonymous chat 24/7
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Sources
Last checked by our editors on 5 Oct 2026. Opening hours, appointments and fees change — please confirm on the official website before you go.
- TelefonSeelsorge DeutschlandTelefonSeelsorge Deutschland
(Opens {{site}} in a new tab) Accessed 5 Oct 20260800 1110111, 0800 1110222, 116 123; free, anonymous, day and night; chat and mail
- TelefonSeelsorge DeutschlandInternationale Hilfe
(Opens {{site}} in a new tab) Accessed 5 Oct 2026Calls in German only; list of helplines abroad in other languages (calls cost money); confidential e-mail for people with some German
- Senatsverwaltung für Wissenschaft, Gesundheit und Pflege BerlinOfficial sourceNotdienste und Notfallnummern
(Opens {{site}} in a new tab) Accessed 5 Oct 2026Kirchliche TelefonSeelsorge in Berlin und Brandenburg, around the clock