Legal advice
Défenseur des droits (Defender of Rights)
Official Free
About this service
Independent constitutional authority that handles, free of charge, complaints about problems with public services, discrimination, children's rights, the conduct of police or security staff, and the protection of whistleblowers. You can write online or meet one of about 650 local delegates by appointment. The 3928 line on discrimination is free and anonymous. In 2025 more than 40% of the complaints it received concerned foreigners' rights, mostly residence permit renewals.
Défenseur des droits discrimination 3928 réclamation service public délégué ombudsman complaint
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Sources
Last checked by our editors on 8 Oct 2026. Opening hours, appointments and fees change — please confirm on the official website before you go.
- Défenseur des droitsOfficial sourceDéfenseur des droits – accueil
(Opens {{site}} in a new tab) Accessed 8 Oct 2026Five missions, free, about 650 delegates, 3928 and information line
- Défenseur des droitsOfficial sourceDossier de presse – Rapport annuel d'activité 2025
(Opens {{site}} in a new tab) Accessed 8 Oct 2026Foreigners' rights complaints rose from about 6,000 in 2019 (10%) to more than 50,000 in 2025 (41%)