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Immigration authorities

USCIS Contact Center

  • Official
  • Free
Checked 8 Oct 2026

About this service

U.S. Citizenship and Immigration Services' national phone and chat service for questions about cases, forms and appointments. Live calls and chats Monday to Friday, 8 a.m. to 8 p.m. Eastern; TTY 800-767-1833. USCIS field offices, including the New York City Field Office, do not accept walk-ins: you need an appointment. A USCIS online account lets you track cases and change your address.

  • USCIS
  • immigration
  • case status
  • change of address
  • AR-11
  • Emma
  • field office appointment

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Sources

Last checked by our editors on 8 Oct 2026. Opening hours, appointments and fees change — please confirm on the official website before you go.

  1. U.S. Citizenship and Immigration ServicesOfficial source
    USCIS Contact Center (Opens {{site}} in a new tab)
    Accessed 8 Oct 2026
  2. U.S. Citizenship and Immigration ServicesOfficial source
    New York City Field Office (Opens {{site}} in a new tab)
    Accessed 8 Oct 2026

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