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Transport

MTA – OMNY customer service

  • Official
  • Free
Checked 8 Oct 2026

About this service

Customer service line for OMNY, the MTA's tap-to-pay system for New York City subways and buses. OMNY cards cost $5 and are sold at subway vending machines and participating stores; you can link a card to a free OMNY account and set up automatic reloads.

  • OMNY
  • MTA
  • subway
  • bus
  • fare cap
  • OMNY card
  • MetroCard transfer

Experiences from newcomers

No experiences shared yet.

Only signed-in members can share an experience, once per service. Experiences never buy a better position.

Used this service? A short note helps the next newcomer.

Sources

Last checked by our editors on 8 Oct 2026. Opening hours, appointments and fees change — please confirm on the official website before you go.

  1. Metropolitan Transportation Authority (OMNY)Official source
    OMNY Card (Opens {{site}} in a new tab)
    Accessed 8 Oct 2026
  2. Metropolitan Transportation Authority (OMNY)Official source
    OMNY fares and fare capping (Opens {{site}} in a new tab)
    Accessed 8 Oct 2026

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