Migration counselling
Willkommenszentrum Berlin (Welcome Centre)
Official Free
About this service
The advice centre of the Berlin Senate's Commissioner for Integration and Migration, for everyone without a German passport, people with a migration history and their relatives. Free walk-in advice on residence and social questions (Mon, Wed, Thu mornings, Thu afternoon) and on work and recognition (Tue), with interpreters for 30+ languages. It also offers free legal advice on migration law, without court representation. Take a waiting number from 8:30 or 13:30; appointments by phone or email are currently offered at the earliest about three weeks ahead.
migration residence legal advice recognition walk-in interpreters free
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Sources
Last checked by our editors on 5 Oct 2026. Opening hours, appointments and fees change — please confirm on the official website before you go.
- Die Beauftragte des Berliner Senats für Partizipation, Integration und MigrationOfficial sourceBeratung im Willkommenszentrum
(Opens {{site}} in a new tab) Accessed 5 Oct 2026Address, walk-in hours by topic, waiting numbers, appointment lead time, 30+ languages; phone line Mon + Fri 11–13
- Land Berlin – Service-Portal BerlinOfficial sourceIntegrationsbeauftragte – Rechtsberatung im Migrationsrecht
(Opens {{site}} in a new tab) Accessed 5 Oct 2026Free legal advice on entry, residence, asylum, work and citizenship; no prerequisites
- Die Beauftragte des Berliner Senats für Partizipation, Integration und MigrationOfficial sourceWillkommenszentrum Berlin
(Opens {{site}} in a new tab) Accessed 5 Oct 2026Website languages