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City of Toronto - 311

  • Official
  • Free
Checked 8 Oct 2026

About this service

The City of Toronto's 24/7 line for non-emergency City services, such as waste collection, noise and property complaints, roads, trees and animal issues, and building conditions in apartment buildings registered with RentSafeTO. The City's Rental Housing Enforcement Unit handles illegal lockouts and cut-off vital services (1-888-772-9277 or 416-585-7214).

  • 311
  • City of Toronto
  • RentSafeTO
  • Rental Housing Enforcement Unit
  • waste collection
  • noise complaints

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Sources

Last checked by our editors on 8 Oct 2026. Opening hours, appointments and fees change — please confirm on the official website before you go.

  1. City of TorontoOfficial source
    Make the right call (Opens {{site}} in a new tab)
    Accessed 8 Oct 2026
  2. City of TorontoOfficial source
    Rights and responsibilities for landlords and tenants (Opens {{site}} in a new tab)
    Accessed 8 Oct 2026

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